Privacy And Policy

1. Need for this Privacy Policy

This Policy complies with:

• Section 43A of the Information Technology Act, 2000
• Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
• Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011

2. Types of Information We Collect

• Patient & Contact Information: Name, age, gender, address, phone, email, occupation
• Financial Information: Insurance, third party administrator, scheme details
• Medical Information: DOB, height, weight, medical history, prescriptions, lifestyle info, diagnostics, reports
• Personal Information: As defined under SPDI Rules; any data that identifies a person directly or indirectly

Some data may be classified as Sensitive Personal Data or Information (SPDI) and will be handled accordingly.

3. Purposes for Which We Use Your Information

Medical Care

• To provide medical treatment
• To contact you or your representatives
• To manage billing and payments

Operational Needs

• Conduct operations and improve services
• Respond to queries and share updates
• Receive payments from sponsors or third parties

Compliance

• Meet legal or regulatory obligations
• Protect safety, prevent fraud or illegal activity
• Comply with laws such as Epidemic Diseases Act, NMC Regulations, RTI Act

Disclosure

• To physicians or hospitals for your care
• To insurance or government sponsors
• To legal, technical or IT service providers
• To future owners if our business is transferred

4. Access to Your Information

You may request your data by submitting a written request with a valid government ID. We will respond as soon as practicable.

5. Correction, Update or Deletion

You may request correction, deletion, or updates to your data unless restricted by law or another person’s rights.

6. Retention

We retain data:

• As long as required to provide Services or meet regulatory obligations
• Securely destroy or anonymize when no longer needed

7. Security

We maintain physical, technical, and managerial safeguards. However, we cannot guarantee full security due to unforeseen factors (e.g., hacking, government actions).

8. Disclaimer & Limitation of Liability

Omega IVF will not be liable for any damages resulting from:

• Inaccurate or outdated information
• Events beyond our control
• Disclosure due to legal or regulatory obligations

9. Changes to This Policy

We may update this Privacy Policy without prior notice. Continued use after changes constitutes acceptance.

10. Grievance Officer / Contact

If you have concerns or wish to withdraw consent, contact:
Email: info@omegaivf.in
Phone: +91-9289182200
Address:Medicity, Islampur Colony, Sector 38, Gurugram, Haryana 122003